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Fifth Healthcare Organization Selects TriZetto's Facets Extended Enterprise to Replace Amisys Software
Advanced System to Streamline and Automate Administrative Workflow for John Muir/Mt. Diablo Health Network
NEWPORT BEACH, Calif. – March 30, 2004 – The TriZetto Group, Inc. (NASDAQ: TZIX) announced that John Muir/Mt. Diablo Health System has signed a software license agreement for Facets Extended Enterprise™ (Facets e2), TriZetto's enterprise-wide administrative system. They are the fifth organization in the last two years to select TriZetto's Facets e2 to replace a legacy Amisys system. The John Muir/Mt. Diablo Health Network, a non-profit medical foundation, will use Facets e2 to process transactions for its more than 70,000 members in the San Francisco Bay Area.
"With TriZetto, I know I'm going to get quality upgrades and enhancements,” said Katrina Gesh-Wilson, chief operating officer for the Health Network. "As a technology partner, TriZetto is dedicated to its products and to healthcare."
John Muir/Mt. Diablo's decision is part of an overall strategy to install advanced technology that will help streamline and automate the medical group's administrative workflow. The highly automated system will boost the Health Network's productivity by providing new functionality for key areas such as claims processing, customer service, referrals and utilization management. Using Facets e2, the Health Network will also be able to automate the batch referral process, which previously relied on fax machines and time-consuming manual entry.
"Our staff is very happy about moving to the new system,” said Gesh-Wilson. "Before Facets e2, our software didn't have a customer service module. Now, we'll be able to track customer calls in an intuitive and logical manner that resolves inquiries quickly and accurately. Plus, when we conduct our annual provider and member satisfaction survey, we can tap the new system in advance, so we are better prepared to address areas of success as well as areas for improvement."
"The automated tools in Facets e2 can help even financially and operationally sound organizations like the John Muir/Mt. Diablo Health Network leap forward in their productivity," said Tony Bellomo, president of TriZetto's software unit. "We research and develop our products so they provide the full scope of functionality our customers need, when they need it. TriZetto remains a leader in its field because of its commitment to software that will serve healthcare organizations and their complex business requirements, both today and well into the future."
About John Muir/Mt. Diablo Health Network and Health System
The Health Network is a California Medical Foundation, and is the physician strategy for the not-for-profit John Muir / Mt. Diablo Health System, located in the East Bay of the San Francisco Bay area. In addition to the HMO business, the Health Network also owns and operates 90 physician practices in 19 sites throughout the service area. The 321-bed John Muir Medical Center in Walnut Creek – the only designated trauma center for the county – and 259-bed Mt. Diablo Medical Center in Concord, and the Medical Pavilion in Concord for psychiatric services are all part of the Health System. The hospitals are pre-eminent in cancer care, cardiovascular services, neurosciences, orthopedic, psychiatric and women's and children's services. As described in the February issue of Modern Health Care, the Health System ranked 36 in the top 100 integrated health systems in the United States, out of over 500 such systems. The Health Network ranked in the top 90th percentile for Northern California medical groups in the recent Consumer Assessment Survey, conducted as part of the health plan "pay for performance" initiative.
About TriZetto
The TriZetto Group, Inc. offers a broad portfolio of healthcare information technology (IT) products and services that can be delivered individually or combined to create a comprehensive solution.
The company provides:
- leading proprietary and third-party software, including e-business applications;
- outsourced services, such as software hosting, transaction processing and IT department operations; and
- strategic and implementation consulting.
TriZetto is focused on three healthcare markets: payers, benefits administrators and physician groups. Its more than 400 customers represent approximately 40 percent of the U.S. insured population. Headquartered in Newport Beach, Calif., TriZetto can be reached at (949) 719-2200 or www.trizetto.com.
This press release contains forward-looking statements that involve risks and uncertainties. The forward-looking statements are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may include statements about future net revenues, profits, and financial results, the market for TriZetto's services, future service offerings, client and partner relationships, and TriZetto's operational capabilities. Actual results may differ materially from those stated in any forward-looking statements based on a number of factors, including the effectiveness of TriZetto's implementation of its business plan, the market's acceptance of TriZetto's services, risks associated with management of growth, reliance on third parties to supply key components of TriZetto's services, attraction and retention of employees, variability of quarterly operating results, competitive factors, risks associated with acquisitions, changes in demand for third party products or solutions, which form the basis of TriZetto's service offerings, financial stability of our customers, the ability of TriZetto to meet its contractual obligations to customers, changes in government laws and regulations and risks associated with rapidly changing technology, as well as the other risks identified in TriZetto's Form 10-K and other SEC filings. TriZetto undertakes no duty to update any forward-looking statement to conform the statement to actual results or changes in the company's expectations.
CONTACTS:
TriZetto Media Relations
Audrey Mautner
303-495-7197
audrey.mautner@trizetto.com
Schwartz Communications
Brian Bogie
781-684-0770
trizetto@schwartz-pr.com
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