Services to manage your software, so you can manage your business.
Your software applications and IT systems are critical to your competitive advantage. When they run well, they help you increase efficiencies, improve the cost and quality of care, and engage constituents more effectively. But you want to focus on achieving strategic goals, rather than fine-tuning IT. That’s where TriZetto can help with healthcare it outsourcing.
TriZetto Application Management Services help you manage your TriZetto software so you can focus on managing your business. TriZetto’s Application Management Services team works annually with more than 49 clients, representing 34 million lives across all commercial, Medicare, Medicaid and other specialty plans. TriZetto can host and manage your applications from one of two state-of-the-art cybersites or remotely manage applications that reside within your premises.
TriZetto Application Management Services
TriZetto offers the following services for inclusive management of your TriZetto applications, as well as supplemental services for specific situations:
- Application Hosting and Infrastructure Services – We can take the work and worry from owning, managing and maintaining hardware and software off your shoulders, providing a complete set of solutions from Application management to Third-party management and everything in between.
- Remote Application Management – Even if you don’t want your applications hosted in a TriZetto cyber site, we can still manage them for you. Increase your staff’s efficiency and leverage our expertise by offloading management tasks to TriZetto.
- Disaster Recovery – Help neutralize the overwhelming negatives of an unforeseen disaster by being prepared and having TriZetto on your recovery team.
- On-Demand Environments – Mitigate risk and avoid disruption by using an On-Demand environment mirroring your production environment to model changes, upgrades, and other activities before you commit.
The benefits of TriZetto’s Application Management Services include:
- Faster time to market for implementations—22 percent faster, on average, than non-hosted customers’ time to market.
- Faster problem resolution on software issues—23 percent faster, on average, than non-hosted customers’ problem resolution.
- Better application performance and greater availability.
- Lower costs and more-predictable total cost of ownership.
- Strategic prioritization. TriZetto Services free your IT staff to focus on higher-value activities.
TriZetto: Excellence and Experience
TriZetto offers 24x7 monitoring and support and has direct access to development and support teams, helping ensure that software is performing optimally. TriZetto’s processes are SAS 70 Type II-certified and HIPAA-compliant. During the last eight years, TriZetto has spent more than $100 million on world-class processes, architecture and tools and built a staff that has more than 800 collective years of TriZetto product experience. Whether you are considering a new TriZetto solution or are an existing TriZetto client, TriZetto Application Services can manage your Healthcare IT Outsourcing better than anyone can.